There are no exceptions to any stated hotel/cruise/tour cancellation policy.
Dates are held exclusively for you. We have an obligation to pay the hotel/cruise/tour provider for these guaranteed reservations, especially because other inquiries were turned away.
We highly recommend travel insurance which can be purchased to cover last minute cancellations under certain circumstances, and also covers many other things such as emergency care, rental car damage, and lost baggage.
Last minute cancellations are not our financial responsibility.