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A portion of the room rate is used to provide refreshments during the meeting for participants only.

• Room rate, and resort levy are exclusive of 11.75% Tax (Hotel Occupancy Tax of 7.25% and Tourism Guest Fee of 4.5%).

• Gratuity: Please note that there is an additional mandatory service charge / surcharge ($15.23 per person, per day (includes children) not included in the above rates distributed to several departments within the hotel, including porterage and housekeeping.

• Children 18 years and under sharing their parents’ accommodation are complimentary, however they are subject to daily gratuities and the daily resort levy of $15.23 and the resort levy of $12.00 PER PERSON person per day (subject to tax).

• Maximum occupancy is four (4) persons per room.

• Taxes, gratuities, and resort levy are subject to change. Fees may differ for other room types.*

The resort levy is charged to assist with the following services provided:
• Trolley transportation on the resort premises
• Exclusive private ferry transfers to and from the City of Hamilton
• Private Beach and Pool services including towels, umbrellas, lockers, iced towel and fruit service
• Access to Willow Stream Spa Pool (Evenings after 6:30 p.m.)
• Leisure activity programming throughout the year
• Golf club storage and cleaning
• Complimentary 24-hour access to fitness center
• Complimentary resort and guestroom Wi-Fi

This daily fee is retained (and not distributed as a tip or gratuity to Hotel staff) by the Hotel. *Effective January 1st, 2018 the Resort Levy will increase to $15.00 per person per day plus 11.75% taxes. ($16.76 inclusive) for all guests over the age of 12 years.


DEPOSIT REQUIRED: 1 night’s stay plus tax and resort fee deposit within 10 days of booking to hold your room. Rate and availability not guaranteed until deposit received.


CANCELLATIONS: Cancellations of room reservations accepted without penalty until 10 days prior to arrival. Early departure fees apply for check-out prior to confirmed date. Travel insurance recommended. If you check out of the hotel before your scheduled departure date or are a complete no show, you may be charged a penalty up to your entire reserved stay. Please review your reservation for accuracy.


We have a block of rooms for seminar participants.
Once this block is sold, rooms are on availability only and may be at a higher rate.

Email us at:

(800) 222-6927 • (509) 547-7065

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